Contact Us
General Contacts | Examination and Desk Copies | International
Mailing Address
Sterling Publishing Co., Inc.
387 Park Avenue South
New York, New York 10016
Phone: (212) 532-7160
Customer Service: custservice@sterlingpublishing.com
Who Should I Contact?
To help us answer your questions, please select the link below that best describes you.
Book Buyers
- I am a reader and I’d like to buy a book.
- I have a bookstore and I’d like to contact a sales rep.
- I have a retail, wholesale or direct marketing business in the U.S. and am interested in purchasing books in bulk for resale.
Authors
- I am a Sterling author, and I want to buy copies of my own book.
- I am an author, and I would like you to consider my manuscript.
Trade Partners
- I have a bookstore and I’d like to contact a sales rep.
- I have a retail, wholesale or direct marketing business in the U.S. and am interested in purchasing books in bulk for resale.
- I have a question about my invoice.
- I’d like to inquire about the rights of a Sterling title.
- I am an advertising rep.
Job Seekers
Teachers and Librarians
Other
- I want to inquire about the rights to reprint content or images from a book.
- I am in the media business and want to review a book, receive more information or images, or want to interview your author.
- I would like to contact an author.
- I have one of your books and have found an error in the content.
- I have purchased a book or received one as a gift, and there are missing pages or printing errors.
- I’m having problems with your website.
Still have Questions?
- email us at custservice@sterlingpublishing.com.
Frequently Asked Questions
Availablity
Sterling books are available wherever fine books are sold. If you are a consumer, please visit a bookstore to purchase our titles.
Authors
If Sterling publishes or distributes your book and you want to buy copies,
email our special sales department.
Email : specialsales@sterlingpublishing.com
If you are an author and you would like to submit a proposal, please visit our Author Guidelines page.
Retailers
If you are a bookstore and you’d like to purchase books, please contact our trade sales department.
Email : tradesales@sterlingpublishing.com
If you have a retail, wholesale or direct marketing business in the U.S.— but are not a traditional bookstore—please contact our Special Sales group.
Email : specialsales@sterlingpublishing.com
If you have questions about your invoice, please contact our customer service
department.
Email : custservice@sterlingpublishing.com
If you are are interested in selling our books on your website, contact Website Sales.
Email : websitesales@sterlingpublishing.com
Book Proposals
If you’re an author and you’d like to submit a proposal, please see the Author
Guidelines feature on this website.
Employment
Visit our Jobs page, or contact our human resources
department:
Email : hr@sterlingpublishing.com
Examination & Desk Copy Policy
Visit our examination and desk copy page.
International
If you are outside of North America and are interested in licensing the publishing or serial rights to one (or more) of our books; or want to export our books for resale, see our International page.
Marketing
To contact us about advertising, please email our marketing department.
Email : marketing@sterlingpublishing.com
Permissions
If you want to inquire about the rights to reprint content or images from a
book, contact our permissions center.
Email : permissions@sterlingpublishing.com
If you have all the necessary information and are ready to request permission, please click here for a PDF of our Permissions Request Form.
If you are outside of North America and are interested in licensing the publishing or serial rights to our books; or want to export our books for resale, see our International page.
Publicity
If you are in the media business and want to review a book, receive more information
or images, or interview your author, email our publicity department.
Email : publicity@sterlingpublishing.com
Contacting Authors
We do not provide personal contact information for our authors, but will gladly
forward your questions to them via email. Please state the author’s full
name and which book, in addition to what your question is, and email our publicity
department.
Email : publicity@sterlingpublishing.com
Quality Control
If you find an error in one of our books, please send an email to our editoral
staff.
Email : editorial@sterlingpublishing.com
If you purchased a book or received one as a gift, and there are missing pages
or printing errors, you should return it to the retailer you purchased it from.
Special Sales
If you have a retail, wholesale or direct marketing business in the U.S.—
but are not a traditional bookstore—please contact our Special Sales group.
Email : specialsales@sterlingpublishing.com
Website
If you are having problems using this site, or if you have found an error,
email the webmaster.
Email:
online@sterlingpublishing.com
Other
Please contact our Customer Service department.
CUSTOMER SERVICE
Phone: 1-800-367-9692
Email: custservice@sterlingpub.com
Please note that while we make an effort to read the email we receive, we cannot always respond to inquiries.