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Contact Us

General Contacts | Examination and Desk Copies | International

Mailing Address
Sterling Publishing Co., Inc.
387 Park Avenue South
New York, New York 10016
Phone: (212) 532-7160

Customer Service: custservice@sterlingpublishing.com


Who Should I Contact?


To help us answer your questions, please see below for the appropriate email address.


Availablity


Sterling books are available wherever fine books are sold. If you are a consumer, please visit a bookstore to purchase our titles.


Authors


If Sterling publishes or distributes your book and you want to buy copies, email our special sales department.
Email: specialsales@sterlingpublishing.com


If you are an author and you would like to submit a proposal, please visit our Author Guidelines page.


Retailers


If you are a bookstore and you’d like to purchase books, please contact our trade sales department.
Email: tradesales@sterlingpublishing.com


If you have a retail, wholesale or direct marketing business in the U.S.— but are not a traditional bookstore—please contact our Special Sales group.
Email: specialsales@sterlingpublishing.com


If you are are interested in selling our books on your website, contact Website Sales.
Email: websitesales@sterlingpublishing.com


If you have questions about your invoice, please contact our customer service department.
Email: custservice@sterlingpublishing.com


Book Proposals


If you’re an author and you’d like to submit a proposal, please see the Author Guidelines feature on this website.


Employment


Visit our Jobs page, or contact our human resources department:
Email: hr@sterlingpublishing.com


Examination & Desk Copy Policy


Visit our examination and desk copy page.


International


If you are outside of North America and are interested in licensing the publishing or serial rights to one (or more) of our books; or want to export our books for resale, see our International page.


Marketing


To contact us about advertising, please email our marketing department.
Email: marketing@sterlingpublishing.com


Permissions


To inquire about the rights to reprint content or images from a book, please contact our permissions center.
Email: permissions@sterlingpublishing.com

To help you get started, click here to see the Permissions FAQ.

All requests will be handled in chronological order and may take up to eight weeks to research and process.

If you are outside the U.S. and would like to license the translation/publishing rights to a book or would like to import our books for resale, see our International page.


Publicity


If you are in the media business and want to review a book, receive more information or images, or interview your author, email our publicity department.
Email: publicity@sterlingpublishing.com


Contacting Authors


We do not provide personal contact information for our authors, but will gladly forward your questions to them via email. Please state the author’s full name and which book, in addition to what your question is, and email our publicity department.
Email: publicity@sterlingpublishing.com


Quality Control


If you find an error in one of our books, please send an email to our editorial staff.
Email: editorial@sterlingpublishing.com


If you purchased a book or received one as a gift, and there are missing pages or printing errors, you should return it to the retailer you purchased it from.


Website


If you are having problems using this site, or if you have found an error, email the webmaster.
Email: online@sterlingpublishing.com



Other


Please contact our Customer Service department.


CUSTOMER SERVICE
Phone: 1-800-367-9692
Email: custservice@sterlingpub.com


Please note that while we make an effort to read the email we receive, we cannot always respond to inquiries.